Lookup User Authentications

Role(s):

Technician 1

Frequency:

Daily

Time:

5 min

Governance Categories:

Identity, Security

Outcomes:

  • Find the authentication log for a user
  • Locate any authentication failures
  • Identify failure details

Lookup User Authentications

Published: July 29, 2021

Step 1

Log into the PortalFuse dashboard. First, open the app https://yourtenant.portalfuse.io

PortalFuse defaults to the Users page when accessed. If you already have the app open, select “Users” in the left-hand menu.

Step 2

First, find a user and then expand the row container.

Select the “View Authentications” button.

Step 3

Review the authentications for the user. The Status icon will be set to red ‘x’ for a failure.

Step 4

When you locate an authentication failure, activate the row container “expand” chevron to display more details about that failure.

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