Outcomes: Locate a specific device registered in your Intune tenant Identify the device's group membership Lookup device information details Recommendations Step 1 Log into the PortalFuse dashboard. First, open the...
"Technician II" Tag
Technician II refers to the technicians who are directly diagnosing and evaluating devices and issues arising from support tickets. Technician II tasks include changing the configuration settings of user accounts and devices, issuing corrective actions to devices, like restart or wipe, assigning and deploying apps, and many others. These are the technicians that are closing support tickets.