Outcomes: Locate a specific device registered in your Intune tenant Identify the device's group membership Lookup device information details Recommendations Step 1 Log into the PortalFuse dashboard. First, open the...
"Technician I" Tag
Technician I refers to tasks that help desk and support staff perform on a daily basis as part of opening and initially triaging support tickets. Technician I tasks typically involve basic information retrieval, user onboarding and offboarding, updating user data, and ticket coordination with other technicians.