"Technician I" Tag

Technician I refers to tasks that help desk and support staff perform on a daily basis as part of opening and initially triaging support tickets. Technician I tasks typically involve basic information retrieval, user onboarding and offboarding, updating user data, and ticket coordination with other technicians.

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Export Device User Details

Outcomes: Locate a specific device registered in your Intune tenant Identify the device's group membership Lookup device information details Recommendations Step 1 Log into the PortalFuse dashboard. First, open the...

Lookup User Authentications

Outcomes: Find the authentication log for a user Locate any authentication failures Identify failure details Recommendations Step 1 Log into the PortalFuse dashboard. First, open the...

Find Azure AD Group

Outcomes: Locate a specific group registered in your Intune tenant Identify group members assigned to that group Lookup information related to that group Recommendations Step 1 Log into the PortalFuse dashboard. First,...

Find a Device

Outcomes: Locate a specific device registered in your Intune tenant Identify the device's group membership Lookup device information details Recommendations Step 1 Log into the PortalFuse dashboard. First, open the...

Find Azure AD User

Outcomes: Locate a specific user registered in your Azure AD tenant Identify the devices assigned to that user Identify the licenses assigned to that user Identify the user's assigned roles Identify the user's group...

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PortalFuse can quickly simplify common IT tasks when managing Users and Devices.

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PortalFuse Requirements Check

The minimum requirements to install and register PortalFuse in your environment have been kept to the bare minimum. Answer the following questions to find out if your environment is ready to go.